Effective Date: 05/01/2025
Last Updated: 05/01/2025
These Terms of Service (“Terms”) govern your access to and use of CIVYL's services, including mobile apps, websites, and financial features. By using our Services, you agree to these Terms.
1. Eligibility
To use our Services, you must:
2. Account Use
You agree to:
3. Financial Services Disclaimer
Our financial services are provided through licensed and regulated third-party partners, including a sponsor bank. Your deposits may be held at FDIC-insured institutions. We do not hold or insure your funds directly.
4. Fees
We aim to provide a fee-free experience. Any applicable fees will be disclosed clearly before use. We may change our fee structure with advance notice.
5. Referral Program
If offered, referrals must comply with our referral terms and be made in good faith. Fraudulent use may result in account suspension and/or forfeiture of rewards.
6. Termination
We may suspend or terminate your access to the Services at any time, with or without cause, especially if you violate these Terms or applicable law.
You may close your account at any time by contacting support.
7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Services.
8. Dispute Resolution
Any disputes shall be resolved through binding arbitration under the laws of Wyoming (WY), unless prohibited by law. You waive the right to participate in class actions.
9. Updates
We may modify these Terms from time to time. Your continued use of the Services constitutes acceptance of the new Terms.
10. Contact
For questions about these Terms:
Email: support@bankwithCivyl.com
Mailing Address: PO Box 130097 Springfield. Gardens NY 11413
CIVYL Financial – FTC/UDAAP Disclosure
At CIVYL Financial, we believe financial services should be built on trust, fairness, and transparency. We are fully committed to complying with all applicable consumer protection laws, including those enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) under the UDAAP provisions (Unfair, Deceptive, or Abusive Acts or Practices).
WHAT THIS MEANS FOR YOU:
If you ever feel something we’ve done doesn’t live up to this standard, please contact us directly at compliance@civylfinancial.com so we can investigate and make it right.
Your financial peace of mind is our top priority.
We’re building the future of banking—with integrity.
© 2025 Civil Financial Inc. All Rights Reserved.
CIVYL® is a financial technology company, not a bank. Banking services are provided by partner banks. Your funds are held in Members FDIC-insured accounts, up to $250,000.00.
Email: support@bankwithcivyl.com
Business Hours: Mon - Fri 9:00 AM - 7:00 PM ET
Follow on IG @civyl.app
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